A clear, concise, and well-written set of information system (IS) policies, procedures, and control documentation is a strategic link between the company's vision and its day-to-day operations. These documents are critical to an organization because they ensure that IS employees understand their assigned responsibilities and enable the smooth functioning of computer operations function without constant management intervention. Policies reflect your company’s goals and specify how you intend to operate your business by establishing guidelines for your staff. Users are provided with a detailed and easily understood plan of action required to carry out or implement a policy.
We work with clients to develop, review, and revise the necessary IS policies and procedures to meet best business practices, regulatory requirements, and controls as well as realize corporate objectives. We also document corporate and/or organizational policies and procedures, facilitate administration, and address and remediate possible issues that may occur. We believe that a corporate policy and procedure manual has to communicate all information effectively, consistently, and thoroughly. Examples of IS areas that should be addressed include, but are but not limited to:
- Information security
- System development and acquisition
- Change management
- Data backup, recovery, storage, and backup retention
- Disaster recovery
- Incident management
- Vendor management
Our approach to IS policy and procedure development involves careful attention to the integration and appropriate cross-referencing of all related policies and procedures. Finished manuals are provided in both hard copy and electronic format to enable continuous updates.